Overcoming Passive-Aggression: How to Stop Hidden Anger from Spoiling Your Relationships, Career and Happiness
In "Overcoming Passive-Aggression, Dr. Tim Murphy and Loriann Hoff Oberlin provide an in-depth look at a topic we've all faced but haven't always recognized: Hidden anger. When people don't express their views and feel compelled to conceal their true beliefs and emotions, behaving in ways that don't match what they honestly think, there can be serious physical and psychological results for everyone involved. For the first time, Murphy and Oberlin offer a clear definition of passive-aggression and show readers not only how to end the behavior, but also how to avoid falling victim to other people's hidden anger. In clear, compassionate language, they cover everything from the childhood origins of the condition to the devastating effect it has on work and personal relationships to the latest research on the subject, and offer practical, proven strategies for the angry person as well as the individual who finds himself the target of someone else's passive-aggression.
A Woman's Health Diary by Shelagh Wallace, ISBN 1552095479
A practical health diary designed to make it easy for women to keep a lifelong record of their health. Space is provided for medical visits and their results, major family illnesses, addresses and phone numbers, and a separate pre-natal area.
A Woman's Health Diary by Shelagh Wallace, ISBN 1552095479 
Shopping Results > A Woman's Health Diary by Shelagh Wallace, ISBN 1552095479
Alice in April by Phyllis Reynolds Naylor, ISBN 0689816863
Alice is turning 13, and her Aunt Sally tells her she should prepare to take charge of the McKinley household. But Alice's attempts at being the in-control homemaker have predictably disastrous--and hilarious--results. An ALA Notable Children's Book and "School Library Journal" Best Book.
Alice in April by Phyllis Reynolds Naylor, ISBN 0689816863
Shopping Results > Alice in April by Phyllis Reynolds Naylor, ISBN 0689816863
VolP Service Quality: Measuring and Evaluating Packet-Switched Voice by William C. Hardy, ISBN 0071410767
VoIP SAVINGS AND FLEXIBILITY! TELEPHONE-LINE QUALITY?
Despite the features that make Voice over IP so attractive from the standpoint of cost and flexibility of telephone services, businesses will only adopt it once they've determined whether, and under what circumstances, the quality of VoIP will be satisfactory to users. In these pages you'll find everything you need to know to answer those questions, both now and in the future as other packet-switched voice services emerge.
This in-the-trenches guide supplies you with all the tools you need for VoIP service quality analysis, including explicit directions for:
* designing subjective tests and interpreting results
* selecting, extending, and applying speech distortion and multiple effects models
* examining call set-up times for IP telephony
* determining requirements for multimedia exchanges.
Without hokum, hype, or obscure tech talk, Hardy delivers solid information on means of measuring, assessing, and improving VoIP...
VolP Service Quality: Measuring and Evaluating Packet-Switched Voice by William C. Hardy, ISBN 0071410767
Shopping Results > VolP Service Quality: Measuring and Evaluating Packet-Switched Voice by William C. Hardy, ISBN 0071410767